At EagleRock Appliance Repair, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, share, and protect the information you provide when using our website or contacting us through the call request form.

Information Collection

When you use our website or submit a service request form, we may collect personal information such as your name, phone number, and email address. We also collect non-personal browsing data through cookies or web beacons to enhance your online experience. Cookies are small data files stored on your device that help us track your preferences and recognize you during future visits.

Use of Information

The information we collect is used to provide and improve our services, process your requests, and communicate with you regarding service-related purposes. By submitting your information, you agree to allow EagleRock Appliance Repair and our trusted partners to contact you via phone, email, or text.

Sharing of Information

We may share your information with trusted partners to perform operational and service-related tasks. Our partners are obligated to use your personal information solely for these purposes and are required to maintain its confidentiality.

User Agreements

By using our website and submitting a service request form, you acknowledge and agree to waive your right to initiate legal action, including suing, beyond direct negotiation for any disputes related to the website or our services. Any claims or disputes will have a maximum compensation limit of $100. In the event of a dispute, you agree to bear your own legal fees and expenses.

Data Security

We employ appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to ensure the security of your data, no transmission over the internet is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Opt-Out Policy

If you wish to opt-out of receiving communications from us or our partners, please contact us at (213) 533-2597. We will process your request promptly and ensure that your information is not used for any unwanted communications.

Changes to This Privacy Policy

We may update this Privacy Policy as necessary to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please feel free to contact us at (213) 533-2597. We are committed to addressing your inquiries and resolving any issues promptly.